Privacy Policy

crossEffect Inc. (herein referred to as “we”) acknowledges the importance of customer’s personal information, and handles it with the utmost care. In order to provide the best products and services, we have promoted the following initiatives, responsibly protecting the customer’s personal information.

1. (Strict Compliance with Law)

We will strictly comply with the Act of the Protection of Personal Information, and other related law and guidelines.

2. (Internal Structure)

In regards to a system for handling personal information, we have constructed a system to protect personal information, establishing internal regulations and necessary rules for each department, with an organization set up with an administrators, etc.

3. (Collection of Personal Information)

We will clearly state the intended use and obtain permission when collecting personal information from the customer. Upon collecting this information, we will only use it to the extent necessary for achieving the intended purpose.

4. (Use of Personal Information)

When using your personal information, we will not use it beyond the intended purpose.

5. (Ensuring Accuracy)

We will take appropriate measures to ensure that personal information is accurate and up-to-date.

6. (Safety Control Measures)

We will strictly manage your personal information, taking preventative measures and safety measures against unauthorized access, loss, damage, falsification, leakage, etc.

7. (Company Awareness)

We will provide education for employees about personal information protection, and thoroughly disseminate this education throughout the company.

8. (Overseeing Sub-Contractors)

When using a customer’s personal information, we may contract personal information to a third party within the scope of authorized use. We will oversee our duty to strictly manage the personal information provided to the sub-contractor.

9. (Third Party Provision Limitations)

Except in the below cases, we will not provide or disclose your personal information to third parties without your consent excluding when required by law.
・When it is necessary to disclose your personal information in order to provide the customers with a service.
・When a company agent requires your information in order to provide the customer with a service.
・When receiving consent from the customer.
・When disclosure of information is requested by a government agency (police, court, etc.) and is required by law.
・In the event that actions are taken by the customer that violent the terms of use of this site, and it is deemed necessary to protect our rights and services.

10. (Disclosure/Correction of Personal Information)

In regards to personal information collected by us, we will promptly support request for confirmation or revision of personal information when within necessary and reasonable scope.

11. (Continual Review of Our Company System)

We will continually work to review for effective and accurate operations of the organizational system structure in order to implement and regulate the handling of personal information.

12. (Regarding Disclaimers)

Our website contains links to external websites. We are not responsible for the contents on these websites in relation to protection of personal information.

13. (Inquiries Relating to Personal Information)

Contact us below for inquiries regarding personal information.
crossEffect, Inc.
Phone: +81 75(622)2600